I'm very disappointed with the service I received. I had originally booked a truck in Timmins. I then received a call a few days later saying Timmins did not have a truck and I needed to go to Cochrane to pick it up. I was then not only expected to pay for the extra miles for no reason but I was expected to bring the truck back to Cochrane and pay for those miles as well. I thought the point of U-Haul was that you could drop the truck off at any location? A very disappointing and sad experience especially when no uhaul workers could help me out or even call head office to try and figure something out. So a 300 dollar job turned into 600 dollars for no reason. Very upsetting
ZACKERY B
North Adventure Inn
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cochrane, ON P0L1C3
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Friendly staff. Prompt service.
RODGER MGentleman was good and curtious
PATRICK BHe told me he could not give me a refund for my 100$ deposit on site and he told me 2 to 3 days to receive a cheque in the mail and going on day 5 and still have not received
SABRINA TThe truck was not in good working order but due to the availability of trucks I had no options but to accept the one offered. The back of truck was dirty, the moving blankets had weird chemical odours. The windshield wiper on the drivers side was broken and had to be replaced mid trip.
CHAD A