The truck was not in good working order but due to the availability of trucks I had no options but to accept the one offered. The back of truck was dirty, the moving blankets had weird chemical odours. The windshield wiper on the drivers side was broken and had to be replaced mid trip.
CHAD A
North Adventure Inn
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cochrane, ON P0L1C3
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Claude CVendor did not understand that a 1 day rental is for 24hrs not 1 business day and tried to charge me a second day for delivering the trailer 23 hours later. Had to call u-haul and have a representative explain this to the vendor. Additionally while attempting to pick up the trailer vendor took a phone call and booked someone into his motel while I was standing there waiting. Overall the process to pick up a trailer took me almost an hour. Very unprofessional and clearly unaware of how uhaul operates
WILLIAM FAt this location, upon picking up the uhaul and trailor, the truck and trailer were both covered in snow. The driveway was plowed but not the snow around the equipment. An hour was spent trying to get the equipment uncovered and out. The uhaul needed to be towed out. This was mileage and gas wasted before the vehicle was even in my possession. While an employee did come out to help, they needed to be asked and didn't seem to eager. Later another person came out of their garage to help dig out the trailor and tow the uhaul. Keeping in mind this was a -27 morning and nothing was ready for me. This not only delayed my plan for the day and took a physical toll on the body in harsh weather, it also was an hour of the vehicle running, reving, and trying to get unstuck. The equipment should have been ready and I don't feel I should have to pay for the hour spent of mileage and wasted gas at the very least.
KATHERINE CSeriously too expensive,
NOLAN G