I rented a 15ft u- haul from CDA ID to the south hill in Spokane. It’s 32 miles. They allowed me 38 miles which I thought was ridiculous. I received the truck with a little over half a tank of gas. I filled up in ID because gas is a lot cheaper there. It cost me $65 to fill. Not knowing the gas mileage I didn’t want to take a chance. I returned the truck with a full tank of gas. Well guess what… I was 2 miles over. And then you billed my card. I asked the girl who checked us in I I was over mileage if they would consider the fact I returned a full tank. Two miles and you received $65 in gas. I will never rent from u-haul again and will share my experience on social media, friends and family. How greedy can your company be. I think I should receive a reimbursement on gas and the 2 miles I was charged for
CATHERINE G
Storelocal at Coeur d'Alene
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Coeur d'Alene, ID 83815
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Customer Reviews
- 4.5 Average Customer Rating
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Carol was great!
Cherrie KThe truck only had 1/4 tank of gas in it, which was an inconvenience.
Clark HDo helpful! Great experience!
TRAVIS AGreat and friendly service.
Darryl D