great customer serviceKENNETHM B.
Moving Truck Rental in Cohoes, NY at T&T Storage Inc
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Cohoes, NY 12047
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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The uhaul was dirty inside, this is a pandemic it should be sanitary inside the gas was below the half of a tank mark... I was very unsatisfied with this experience ontop of not being credited the miles I was told I would be because I had to travel miles to another facility because the uhaul close to me didn't have a big enough truckCandice R.
Smooth as silk. Truck was ready to go. Staff was professional and friendly. Easy access. Will be my first choice next time I need to rent a U Haul truck.Glenn C.
The owner at T&T is very helpful and very accommodating.Michael W.
No improvement neededDAVIDFREDERICK A.
U-Haul wanted to charge me an extra fee for their fuck up. The guy fixed the problem, not at all impressed with U-Haul. Why don't you ask about U-Haul, they SUCK!!!DAVIDPAUL M.
No improvement needed. Nice easy transaction will definitely use againDAVIDFREDERICK A.
Originally I was sent to Green Island where the rep was not helpful at all. He looked up nothing in the computer and didn't check for where the available truck was. He just said "i don't know why they send anyone here you have to go to cohoes" I went to the one on ontario street and they had no trucks available in the size i had reserved. They found an available truck nearby at TNT where we ended up but still had to go to a separate lot to get the truck and clean the snow off of it. Phone call confirmation the day prior of the exact pick up location and that the truck reserved will be ready and available at said location.MARKJAMES C.
Great customer service. Saved me when I was in a pinch.DAVIDFREDERICK A.
Parking the vehicle is a bit tight, especially for a larger vehicleTHOMASA H.
Would not recommend at night after closing, but better than no drop off at all.James S.
Owners very nice Answered all my questions Treated me like familylorraine M.
Tom was very helpful and responsive to everything we needed.ROSSEDWARD S.
Could provide more complete instruction on operating vehicleChristian C.
Tommy was very helpful great place to rent a truckJohn R.
Nothing. Overall a good experienceRon H.
Tom runs an excellent shop. He was really helpful in confirming my online reservation and making sure I had the right truck at the right time.Paul J.
Person I dealt with was super nice and helpful. Will definitely rent from there again.Kim S.
I've rented many uhauls in my day... never had a problem. This time I was charged $300 for scuffs on the paint. It's insane. Never again.sarah M.
Nice guy in and out in 5 minutesERNESTO A.
The cargo van back was dirty and the seats had a lot of dog hair on them.Cornelius M.
Billing was deceptive and confusing... It was not stipulated that $19.95 was a four hour rate nor was it explained that insurance coverage was for a four hour rate and that it would be billed twice in one day for a rate of $20/8 hours for a usurious rate of $1800/month... The billing turned a good experience to a terrible experience and I will warn any of my friends and associates to consider an alternative other than U-Haul, when renting a truck or van!KENNETHM B.
Please make sure an equipment is CLEAN before you rent out to a customer. I was very disgusted by how dirty a truck i rented was. There was a visible layer of dust all over on the surface of the dashboard, cigarette smell and very dirty floor mats. I picked up the truck regardless (out of desperation) via contactless service- mobile phone app because there was no one on site to immediately address my concerns. With a reputable company like U-haul, cleanliness should be top priority. Equipments should be cleaned and sanitized especially during these COVID days.Elizabeth O.
Gentleman that was working was very friendly and helpful.Antonia P.