I left a phone message prior to booking that wasn’t returned. I know bookings aren’t always guaranteed and wanted to speak to a local person. After booking online I received a message that someone would call to confirm by 5 pm the next day. That call didn’t happen either. The gap in communication is the reason the location doesn’t get all the stars because it left me anxious knowing I had help hired without confirmation of the booking. It looks like I was charged for fuel even though we filled to the required 1/4 at a station about 1 km away! Aside from that, Jeremy was pleasant to deal with an offered the option to cancel or extend time to not need to return in the dark because the weather was inclement. A snow brush in the truck would have been helpful. All in all a much more positive expedience than rentals from other locations.
Shannon P
His And Her Home
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Coleman, AB T0K0M0
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Front right wheel bearing doesn’t sound that great.
Mick PFurniture dollies were unavailable and Furniture pads were dirty, unfolded and untagged. I went to another location for dollies and they gave me bags so I would have charges.
Sharon VNot much to do trailer was there and guy was very helpful thank you
Cory BJeremy, the guy was very nice and friendly and kind and easy to deal with.
Aras H