Not an official U-Haul location and personnel were not up on the correct procedures or policy information. They did their best to fix the problem and I was at least able to get the truck I had originally asked for but it was not done correctly as I found out when I went to turn the truck in.
Sally P
Skymart 7
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Collinsville, VA 24078
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Best place to rent u haul. Quick, efficient, and helpful.
William DWhen I picked the truck up it was on empty and the worker told me I would need to get gas immediately because it was so low. She also told me that I was to return it with the same fuel level. Then I got charged extra because it wasn’t at 1/4 tank when I turned it in. I have pictures if the before and after fuel/ mileage showing it had more gas when dropped off than it did when I picked it up. VERY DISAPPOINTING!
Douglas LCustomer service was impeccable.
William DEverything was perfect. Thank you!
David B