Waited 50 minutes before I had keys in hand.EXTREMELY dissapoined.not in Uhaul service but in the locations front desk help. 0 starsRyan W.
Moving Truck Rental in Colorado Springs, CO at Tims Mannagift Inc
(U-Haul Neighborhood Dealer)
Colorado Springs, CO 80905
(Just South of Wal-Mart)
Services at this Location:
- Mon-Fri: 9 am - 5 pm
- Sat: 9 am - 12 pm
- Sun: Closed
Special Operating Hours
- 4/16/2021: 9:00 am - 2:30 pm
- 24 hour customer return
One-Way and In-Town Local Rentals in Colorado Springs, CO 80905
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Good atmosphere. Very friendly. Very Informative.Carlos C.
I arrived on time. I was told to wait 20 minutes. It took another 20 minutes to check out. I was giving a truck with less than half a tank a gas knowing I was driving about 100 miles.David P.
You guys rock I will be back soonAlvest J.
Very helpful staff. Friendly professional and efficient. I highly recommend this location.Robert C.
While this is a small location, the service was great. From the man in the yard who hooked me up (and reconfigured my hitch) to the lady at the desk who checked me out. Everyone was helpful and accommodating - thank you!Daniel R.
Excellent customer service. Quick and easy.Thomas C.
Wonderful customer service. You really really run into kind helpful people. Thank you!!!Richard B.
Quick, friendly and very helpful.Tyler B.
Wonderful experience. Great people. Thank you!Jan J.
Very nice and helpfulJudy S.
Great welcoming establishment, Great people, very caringMaurice R.
Owners were great. Service and equipment was great. Parking lot/location were too small and almost dangerous with all the moving vehicles and the icy ground.Lacey P.
The address listed online leads you to a location around the corner. It took us about an hour and a half to find out where exactly my truck was supposed to be dropped off. When I got to the drop off location, I had no choice but to park it in front of the smaller towing trailers because the gate was closed, even thought the location is listed as 24 hour remote drop off. The personnel I talked to were extremely helpful and I'm very thankful for that. But remote drop off online is near impossible. I'm not surprised that there is no survey for the online experience, because I'm sure myself and many others would never recommend UHaul again due to the difficult and dysfunctional website. I had to return the UHaul at night by myself with no customer service or solutions available to me. If it weren't for the people that I was able to contact the next morning, I could have been fined for breaching my contract or any other decision I had to make to substitute the remote drop off instructions.Haley V.
Picked truck up utilizing the 24/7 Truck share system, worked well, no issues with that. Returned truck to agent, the process for turn in was very quick, he had the total for me and processed payment without issue, total turn in time was about 5 minutes. Agent was very respectful and polite, will definitely utilize again when needed.Alfred S.
This rental was flawless and the courtesy of the staff was a very welcome experienceKevin D.
It was a hassle free rental. Was treated very well!James L.
After a tiresome pick up and return process of a van that I only used for 3.75 hours of my 4 hour limit. UHAUL charged me 194 miles when I only drove 23 miles because their speedometer reading was off and won't take back the charge even though I have time stamped photos of the actual speedometer reading. AND UHAUL charged for an entire days rental when I returned the van to the parking lot within my 4 hour window but because the return process is tiresome and long, and there is no one there to help you, it took my 10 minutes to return the car which put me finalizing my return 3 mins after my 4 hour mark and so they charged me the full day. It's customer abuse especially when I called customer service number 3 times with no answer and waiting on hold for 10 minutes two of those times AND I left a message at the location and still no one has contacted me back to help resolve the issue. I will never you use this service again and I will tell everyone else to not use it too.Kiera W.
The tank was emptyJeffrey R.
THANK YOU FOR BEING THERE!!Jonathon P.
Love this location it's local and pleasant to deal with. Does not feel like the large corporate locations. Feels like and is a small business. Will always support this given the option.Yohan M.
Easy drop off process!Warren R.
None, the customer service was great and the folks were very helpful.ron S.
I had a fuse out that he found when we connected the trailer. He changed it for me free of charge and quicklyTina K.