Nothing. The agent there was very courteous and friendly.
Sean S
Town Center Exxon
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Columbia, MD 21044
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The lady who served me was not very informative. I asked if I could extend my time for the vehicle so I wouldnt have to rush. She basically called me every 30 minutes rushing me back with the truck because someone else wanted to rent. Very unprofessional! If I already explained that I needed to extend why would you rush me. Then threatened me with text evn after I called in to let them know I needed to extend my rental and pay whatever the fees were. I will NEVER rent or buy gas from this establishment and will let all of my friends and family know as well! We will not support
RENITA MThe clerk inside the Exxon station was amazing. She apologized for the cargo van not being cleaned and the incorrect mileage information. I know it was not her fault and really appreciate her taking ownership of these things. The location was convenient for pickup and drop off. Lastly , it was fast and quick service. This is not always the case.
DEIDRA AVehicle was old, I was worried that it wouldn't start. It took several tries and finally after about seven attempts it finally started.
Milton RThis is my second rental here. I had a new staffer who assisted me, who was wonderful. The lot is very small, and she offered to drive me to a satellite location to park my car during the rental. All said, a 100% difference from the last time with two employees, both in the intake and the return, which were awful. Regetably, I had the same employee on the return and it was very unpleasant.
GREGORY P