U-Haul texted me that this was my drop-off location. However, the paperwork U-Haul gave me when I picked up the truck had a different drop-off location. When I dropped off the truck at the location that was texted to me, the people there did not have a record or notification that I would be dropping it off there, and they were already at capacity. They accepted the truck but were not happy with U-Haul corporate.
ROBERT K
Rosewood BP
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Columbia, SC 29205
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Customer Reviews
- 3.0 Average Customer Rating
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This truck had an EXTRAORDINARILY strong urine smell in the bed/box part of the truck. The location staff says they could not lock the back of truck, and this gas station doesn't have a rest room. My guess is that some opened the back of the truck and relieved themself. Bed of truck was sticky. I found this out after I got the truck to my destination. The furniture I moved had that urine smell, so I got an ozone generator to clear up the smell.
Patrick WVery odd to go into a gas station and talk to a rep on their phone. But everything was in order and the reservation was confirmed.
Andrew KPersonnel need to be better trained. Also, it took too long to draft correct balance.
Anthony BThe person running the checkout process in store was not positive of correct steps for check-in. Kept asking payment even though I paid through reservation.
Emily J