The website indicated leave key and drop off box there is no drop off box. Clerk at the counter had no idea what I was talking about messed around on his phone for a few minutes and then said okay I'll take the key
David S
Rosewood BP
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Columbia, SC 29205
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Customer Reviews
- 3.0 Average Customer Rating
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I spoke to an associate over the phone when I went to pick up U-Haul. It took quite a while to get everything squared away. When I opened the doors to the truck, it was very dirty with broken glass in back. It had definitely not been cleaned in a long time. The tire pressure light came on immediately. We had also ordered half a dozen blankets that were not in the van.
Elizabeth MAgain, not the original place I chose to drop off. Was redirected at drop off to a BP up the road. Fortunately, the person working here was helpful and called on our behalf and accepted our return, but it was a scetchy gas station.
Jennifer LU-Haul texted me that this was my drop-off location. However, the paperwork U-Haul gave me when I picked up the truck had a different drop-off location. When I dropped off the truck at the location that was texted to me, the people there did not have a record or notification that I would be dropping it off there, and they were already at capacity. They accepted the truck but were not happy with U-Haul corporate.
ROBERT KThis truck had an EXTRAORDINARILY strong urine smell in the bed/box part of the truck. The location staff says they could not lock the back of truck, and this gas station doesn't have a rest room. My guess is that some opened the back of the truck and relieved themself. Bed of truck was sticky. I found this out after I got the truck to my destination. The furniture I moved had that urine smell, so I got an ozone generator to clear up the smell.
Patrick W