Check in and check out process could be better.Raven R.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Columbia, SC 29205
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
- 4.0 Average Customer Rating
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Nothing - the clerk was incredibly helpful and the mobile return was seamless.Heather M.
I returned the truck on Saturday, April 8. It took multiple follow ups and calls to several Uhaul managers to get the truck checked in. Luckily I had taken photos of the dashboard for odometer and fuel levels with the Rosewood BP visible. If you must rent from Uhaul in Columbia, avoid using these locations. Take pictures at each step. Collect the names of each person you interact with.Robert A.
the best UHaul experience I have every had. Thanks!Kimberly C.
There was no Dropbox for the keys so I went into the gas station and tried to drop off the keys at the register. The employees were very rude and said that we couldn't drop it off at that location because no one could move the vehicles later to refuel the station. They threatened to tow the U-Haul and said I would have to pay for it. Reluctantly they took the keys after the employee spoke with the manager. Worst customer service ever!Chris K.