The return process was terrible. I had to wait until they finished with all the customers in the store INCLUDING the ones that came in after me. As more customers came in they kept telling me to wait another minute. Terrible set upBRITTNEY B.
Customer Reviews for Rosewood BP
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
my only gripe is that i was charged for a dolly and there was not one in the truck. otherwise all went well. thank you! Ian CollinsIAN C.
It was in a gas station. Only one guy working and trying to run other business while helping uhaul customers. The Uhaul leaked inside the cab on both sides where the seat belt comes out. We drove 9 hrs with rain dripping in on both of us the entire way. A napkin was shoved up in hole to obviously stop any rain previously. The USB ports did not work.Zane P.
Customer did not leave a comment.Sam K.
Customer did not leave a comment.KRISTY M.
Customer did not leave a comment.Wayne V.
Customer did not leave a comment.Kent F.
Customer did not leave a comment.Donald H.
Customer did not leave a comment.Scott R.
Customer did not leave a comment.ALICE L.
Customer did not leave a comment.John B.
Customer did not leave a comment.JON W.
Customer did not leave a comment.Dimera D.
Make sure they clean the vehicle before renting.Harley N.
Customer did not leave a comment.Thomas D.
could not beat the convenience of getting gas and turning in truck at the same time!!Geoffrey D.
Customer did not leave a comment.Vijendra G.
Customer did not leave a comment.Catherine H.
Customer did not leave a comment.Thomas S.
Customer did not leave a comment.Jimmy D.
Customer did not leave a comment.Lorie Y.
The owner charged me twice on two different days. FRAUDSTACY S.
Roger, the attendant assisting us when we turned the U-Haul in around 6:45 p.m. on 2/6/21, was very helpful. However, we had to wait around 20-25 minutes to complete the drop-off. Roger had no help and therefore he had to wait until no one was in the convenience store to inspect our U-Haul outside the store and to complete our U-Haul transaction. He needed help. If this location is going to operate as a U-Haul dealership, especially on a busy Saturday night, the owner should hire additional personnel to assist with the U-Haul transactions. As I stated, I am not blaming Roger who was very nice.jean K.