I scheduled a 20' truck a month in advance (Seymour Auto) with assurances it would be ready the morning of. What I was NOT told: I was guaranteed a truck - so if a 20" was not available the morning of - I would have to take a replacement "truck" of whatever size was available. All that was available - a 26' truck! Way too big. Also NOT informed that if my truck was not available at the scheduled location , I would automatically be routed to another location with trucks. I was NOT informed...leading to a lot of phone calls, extra driving to a third location (Ogles Storage) and needless anxiety. Fortunately the person at the re-routed (second) location was very helpful (Leudeman Auto).
MICHAEL S
Ogles Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Columbus, IN 47201
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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As far as the location goes, it was fine. The only reason I would not recommend this to any family member or a friend of mine is because U-Haul is absolutely way too expensive! They nickel and dime you for everything and charge an astronomical amount per mile and they make moving almost unaffordable. Over $600 for ONE DAY is ridiculous.
Courtney CVery accommodating and easy to deal with
DAVID PThis business has several buildings and my GPS took us a back way to the back building so we didn't even see the front building where all the uhaul trucks were. You should include some additional direction for getting to the correct building. Luckily, there was a person at the back building who came out and pointed us in the right direction. It was an easy process, just tricky to find if you're unfamiliar with the area, like we are.
Jennifer EIt's all good
DONALD N