My rating is average because I had a great experience with the staff at the location, however the vehicle was FILTHY. The interior was sticky and had a faint smell. I shared images of the interior when I picked up, but there was no other available truck. I've never used this location but had way higher expectations for Uhaul trucks.
Marcus M
17Th Quick Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Columbus, OH 43201
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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U-Haul 10 ft truck that was reserved was not available. It was never returned. Did not receive any notification or communication from U-Haul before showing up at rental location. They did have one 15 ft truck that I could use for a shorter amount of time. So I was charged more and had a shorter rental time. I called U-Haul and did get a call back 45 mins later, but transferred to customer service and was placed on hold. I gave up after 5 mins since I had to move with a shorter rental time. Being charged extra was very frustrating.
Jynel CWe picked up the truck and it had 15 miles of gas in it. No gas at the pickup location.
HEATHER CClean the cars
MOHAMMADREZA FGreat customer service
adrian w