The employee who checked me in did not give me a receipt when I asked and then the location did not check in my truck on Saturday when I returned it until Tuesday after I had contacted UHaul twice. They billed me $118 for the 2 additional days and then only refunded me $116 after I opened an incident with UHaul. The place was also chaotic and did not have clear instructions or a process for returns.
JOSHUA B
Universal Detailing LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Columbus, OH 43224
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The rep was friendly, efficient and knowledgable :)
Richard DSuper friendly service, went the extra mile to ensure my rental was complete.
Sue SWell overcharged!! Will be calling Monday. Made a reservation, got there and the guy wasn’t there. Had to wait till he got back then when I returned the truck I was overcharged.
Cherokee FVery nice friendly service!!
Angela D