I was told at pick up I wouldn't have to bring the truck back to that location. He asked where I needed to drop it off. I told him Hickory, N.C. The next day when I wanted to drop it off in Hickory, I couldn't and had to drive it out of my way and was charged extra miles. This is a scam and I will not be using uhaul again. I'm switching to Penske. At least there I known I'll be paying 200 dollars. I have rented from uhaul before and drove a truck from Alabama to Virginia, and from Virginia to North Carolina and the price difference wasn't that much more when all I had to do was drive the truck on this occasion to Hickory, load it up and drive 5 minutes down the road to unload.
REBECCA S
Knob Hardware & Tools
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Connellys Springs, NC 28612
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Too far from my original reservation location (30) minutes. My reservation Pick-Up was moved (3) multiple times causing me to call to verify causing additional stress.
JAIME RU-Haul could’ve chosen a better drop off location for me considering it was over 25 miles from my home! There are about 10 drop off locations within 5 miles of my house. Why U-Haul chose this one I don’t know.
Paula CAgent was extremely helpful setting up the elaborate hitch system that included a safety braking system that engages should the towing vehicles hitch fail to protect others, helped attaching the hitch and made sure we knew how to get help on the road if necessary. Very thorough and professional. Highly recommend giving them a visit and renting whatever equipment you should need.
Mark SGreat, easy, and fast service! Not a bad price either!
LINDSAY H