The truck had 3/4 of a tank of gas when I picked it up. I put enough gas in it to reach the 3/4 tank level when I returned it. They charged me over $10 because the tank was not returned "full". I explained what and why I did that. But the answer was a disheartening...Deal with corporate. With so many other options available, next time I will use those "other options."
STEVEN M
iStorage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Conroe, TX 77304
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I ordered a dolly that was not in the vehicle. Since I checked in using my phone (because the location was closed) I had to do my move without the dolly. The 12 blankets that I ordered were just tossed into the van. I provided pictures to the check in app. I never heard a word.
David AMake sure the customer has the things that they requested and PAID for such as a dolly. Also make sure trucks work properly, the AC didn’t work properly for half of the reservation. When I brought these things to the young lady’s attention who I returned the vehicle to, she seemed uninterested or as if she didn’t care.
Elantrah DNothing, friendly and easy.
CAMERON SThey had good customer service. The truck was clean and I’ll bring it back clean. Thank you again U-Haul.
JASON F