Whole experience was amazing! Chris was knowledgeable, helpful, pleasant and patient. Picking up and returning truck were flawless. One of my best ever experiences with U-Haul! Thanks!!
STEPHEN H
Storesmart West Conway
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Conway, AR 72034
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I know you give the video for self service but that is so confusing. I called Customer Service and Pam was able to help. Also it would be nice for you to put a WARNING that once you put the key in, the u-haul will self lock. We locked ourselves out and had to wait. Once that happened the app would not allow me to take the rest of the photos. Thank goodness for the roadside assistance that and the U-haul representative was able to get someone dispatched to come help us. This for someone that is not use to renting a u-haul it was an overall experience. We had a save trip and we did get everything accomplished in the moving of my son apartment.
Misty GAdam met us outside, directed us, offered water, and made everything easy. Thanked us for using Uhaul. Excellent.
Mary WPlease stop using this location for business unless you use actual human beings in the office. It was a complete disaster! It took over an hour and a half to get the truck I rented, with multiple trips to another U-Haul location. If the U-Haul company is going to use just the app with no human involvement, then they need to perfect the online service where it actually will work. COMPLETE DIASTER!!
James LAdam provided great information about specific rental truck and outstanding customer service! Thank you!
DAVID S