It was a very good experience
Ramakrishna M
STUNP LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Coppell, TX 75019
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The person who helped me simply didn't know how to do his job! He wanted to charge me a deposit and said it's always been like that! And no, it's my first time renting a truck! Afterwards, he couldn't explain himself well and he was angry! Then the license plate didn't match the truck and he just said, "It doesn't matter, say it does match!" And I said, "No, I won't do that," and it was like he was too lazy to do his job properly!
MAURICIO CVery helpful
Jesse TIt would help if there were more signage indicating where to park UHaul trucks and equipment. I parked in a spot in the front, then someone rushed out as I was finishing photos in the app to return the truck, and told me I needed to park in the back. I moved the truck and had to re-start the drop off process in the app from the start. It would also help if there were more signage for the location of the lockboxes/box to drop off keys. You park behind the store, and the lock box/return box is on the side of the building facing the parking area, and then you walk around the building, either through the dumpsters or the long way around, to get back to where the store front is located. I'm sure the store itself is fine, but for Uhaul drop off, it just wasn't very clear or inviting.
Zara PHarry, was the best in assisting us with our trailer pick up. Harry is the best u haul agent I ever met and was great with all the facets of our rental request. Definitely 5 plus stars!
ARNOLD C