Very disappointing experience with U-Haul. I rented a vehicle for one day only and returned it the same day. The agreed rental price was $38.50. However, U-Haul charged me an additional $46.06 without any explanation. I did not rent the vehicle for two days, did not extend my rental, and returned it on time. I have no idea why I was charged this extra amount. This is completely unacceptable and very unprofessional. I am now disputing this charge with Chase Bank and requesting an investigation. U-Haul, please explain why I was charged an additional $46.06 and refund my money!
VLADISLAV S
Bargain Family Restaurant
(U-Haul Neighborhood Dealer)
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One-Way and In-Town® Rentals in Hollywood, FL 33020
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- 3.5 Average Customer Rating
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How U-Haul Reviews WorkLittle confusion as to drop off. Was called by another location a week after dropping the trailer off that they had not received it but the paperwork showed a different drop off location where the uhaul was dropped off. That location apparently forgot to call in they had received the uhaul. We had it for 2-3 days.
Linda PGood customer service clean car everything was great.
Mark GThe truck has no gas, was not clean and when I picked up the guy didn’t know about the booking, I waste my time
JUAN ADirty equipment
WILKIN N