The man working at the off was friendly and fast
Jacob F
Performance Products
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Courtenay, BC V9N2L7
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The App to do remote pickup didn't work. It took an hour to get the keys to the truck only to go to start it and the battery was totally dead. Another hour to coordinate U-Haul road side assistance (call center in Arizona). It took as long to get the rental as it did to load the truck. U-Haul has a standard $50 credit for any and all issues experienced by their customers. Moving is stressful enough without trying to get the rental started. Six peoples' time is worth more the $50.
ROBERT WTells me one price then bills me another price at the end i will not go back to them again
DALE NI’ve been renting from U-Haul for as long as I can remember and never have. I had such a poor experience that I’ve had at this location! I’m sorry I don’t mean to sound mean but the guy there needs to retire. His brain is scattered and going 1,000,000 miles a minute! That place is one big cluster. You can’t even turn around in there. It’s a disaster. It should not even be a U-Haul dealer! I kept getting invoices for the same U-Haul trailer that I returned on January 17. Obviously the guy doesn’t know what he’s doing. I am not impressed at all! It took several phone calls to get this finally fixed!
Sherri TThe battery was dead when we were ready to go however the man working in the office had the truck charged and ready to go within 5 mins of his arrival to the office
Erin S