Best experience ever moving after divorce in uhaul, I'm looking forward to having another divorce in the future so I can enjoy the ride!
Brian N
Goodbee Quick Stop LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Covington, LA 70435
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Arrived about 25 minutes early as the location was an hour and a half from my home. I was greeted by a worker who did not know anything about the U-Haul rental. He gave me a number to call, and no one answered. I contacted U-Haul customer service for assistance and was told that my pickup was scheduled for 11 a.m. and they could only offer me to go to another location 25 miles away. I waited for someone to arrive for several minutes and called customer service again at 10:50 and was told again of my pickup time and there was nothing they could do about my rental. As I hung up with customer service the person from the store came to my vehicle with his phone as the person who was supposed to be there at 11 was on the line to complete my rental so I could get on my way. He completed the rental via cell phone at that time. There tells me that there is NO WAY that the responsible person would have been at the location for my scheduled pickup!! Since the person at the location did not know how to rent or hook up the trailer, I had to attach the trailer to my truck and ensure that I would be safe to tow this trailer 200 miles to Alabama. This unacceptable service for any location which rents products for U-Haul! I feel it give U-Haul a negative, unprofessional rental experience. I also feel that U-Haul customer service did not provide proper support when requested.
Pierre BI live in bogalusa I really just told dolly to tow my van then I rent returned it in bogalusa they wanted me to bring it back to Covington that was way out of my way and I was not going to bring it back out there then they turn around too much later and try to charge me $110 for not returning it to where I got it from I think that was just total b******* on U-Hauls Partthank you very much Ricky Baker
RICKEY BIt got the job done
lisa mNice and accommodating.
Tracy D