My reason for this review is when I got the cargo van, it was extremely dirty had an odd smell, and felt like the transmission was going out. Also had U-Haul for one day didn’t go over miles. I said I was going to go also brought it back on full after I filled it up. They still charged me money for gas after I had put it in there. Service wise they were friendly and very helpful but on the equipment end, I was not satisfied, will not be coming to this location again.
ANTHONY D
Andersons Sales & Service Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Crestwood, KY 40014
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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FREDRICK SLeft rear trailer light was not functioning Right fender marker light was not functioning Center red clearance lights were not functioning License plate was damaged beyond recognition
GREGORY LI want to start out by saying the girl in the back office with the U-Haul keys was pleasant. The girl at the service desk was beyond rude.
Sabrina MThey over charged us for gas and then lied about it. We drove a little over 50 miles and put 4 gallons of gas in, which left it at slightly above a quarter tank (where we started) they charged us for an additional 13 gallons, which at 10mpg meant we would’ve driven 130+ miles. They tried to scam us, and I would never go there again and tell everyone to watch out.
RACHEL H