There was trash in the vehicle. I never received a confirmation call the day before like the contract said. None of the blankets or dollies were in the truck. When I called I was told none were available. That should have been told to me during the call I never received. I was still charged for those items.
Darlene C
Auto Referral Service
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Crofton, MD 21114
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The specific U-haul pick up location was great. I just wish the reservation I had made online aligned to the location I intended to go to.
Aaron SI called location several times about the early return for the trailer. No one ever responded to me or called me back. This locations appears to be cleaned and well maintained however the hours of operations are very limited.
CARRIE BGentleman was awesome!!
Laurie WCustomer service was very friendly and helpful.
Jonas A