Tell them to let customers know that locations do not take cashDAWN G.
Trailer Rental & Towing in Crofton, MD at Auto Referral Service
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Crofton, MD 21114
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Very easy dealOscar E.
Excellent customer service everything was fabulousMichael U.
Then attendant wasn't present when i arrived. And you added a safe tow fee I didn't want. Your website is annoying trying to add in fees and things i don't want. I didn't see where I need to say no, i don't want that when i checked in. very annoying.Michael F.
you calling when are working too many time holding me upKENNETH J.
Our truck was ready to go and in great condition before we even got there. The sales man even got to the store early to help out!SAMUEL J.
Great customer service from MikeGlen R.
The whole process of using the app to obtain a truck was disorganized. The key wasn't where it was supposed to be. The office was closed. Thankfully, a p/t employee showed up to assist me. This experience was poor to bad. Although the location is super convenient, I'd be remiss to rent a truck from u-haul again.Jan G.
Owner of the Crofton location went above and beyond to help me get my truck out on Saturday.Matt K.
Not only was the service poor but I actually received a call the next day stating that I needed to return the truck that was already there!RACHEL F.
Allow vehicle to be returned to location customer lived closest to.Deborah S.
Both gentlemen we worked with did a really good job of explaining everything. We bought the correct boxes, thanks to Mr. Lee. Really liked the experience. Joe Woodell, CroftonJOSEPH W.
Everyone was very clear when describing our renting, all details and the return process.JOSEPH W.
Used their service multiple times. Quick and friendly service.GADIEL R.
The tire pressure light was on in the van I rentedFREDERICK R.
Good customer serviceOKARINA R.
I will never rent from this location again and will strongly encourage others to go to a different location and/or a different rental service. I did call the corporate number and they were extremely helpful in resolving my issue, however it should have never been necessary. In short, the location attempted to over charge me by falsifying the fuel amount. They thought I could not prove the accuracy of my claim, however I was very well documented. Once they realized they were caught, they abandoned their attempts to overcharge me. The fact that they so willingly lied to get more money is unacceptable and I would hope that Uhaul takes actions to ensure that other people don't unknowingly get taken advantage by this location.ANTHONY A.
Wonderful employeesNANCY T.
There is a U-Haul location closer to me, but they did not have the size truck I needed and by luck I was directed to this location. The level of service and attention to detail I was provided was outstanding. I would recommend this office to anyone in need of rental service. Thank you Sir.Albert A.
There are many places to rent a truck. I prefer this location due to the level of service, respect, and attitude of Mr. Lee.JAMES M.
Excellent customer service. Everything was simple, easy and fast.LOGAN P.
You all should do a BETTER JOB wuth expecting your trucks before people reserve them!Daryl Q.
The online check in did not work properly, thankfully the manager of this location was very helpful and was able to figure it out.Eric W.
Wonderful customer service.Dora A.
I was steered to this location because Annapolis didn't have a truck available at the time I booked. But, it worked out well!. Mr. Lee had the truck ready 2.5 hours ahead of my original pick-up time. I was able to pick-up the truck and move-up other appointments. Mr. Lee is very friendly. We will refer friends and come back to see Mr. Lee again. Keep up the good work! H. ForneyHannah F.