Moving Truck Rental in Crystal Lake, IL at U-Haul Moving & Storage of Crystal Lake
Moving to or from Crystal Lake IL 60014? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Crystal Lake.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Crystal Lake
- Pickups Small jobs
- Cargo vans Small jobs
- 10' truck Studio/Apartment
- 15' truck Apartment up to 2 bedrooms
- 17' truck Home up to 2 bedrooms
- 20' truck Home 2 to 3 bedrooms
- 26' truck 4+ bedrooms
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Crystal Lake, IL.
Cargo vans and pickup truck rentals in Crystal Lake, IL
U-Haul cargo van rentals and pickup trucks in Crystal Lake, IL are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Crystal Lake IL 60014. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
David L. on
Excellent experience and fair pricing! I highly recommend.
nikkie s. on
For a busy day try to have more staff on I waited 20min in line.
randall f. on
Friendly courteous staff. Used them 8 years ago when I moved away Now I am back and they are still great
mike k. on
i still needed to submit my drivers license and credit card, even though i signed up for express check-out. You should improve your express "ness"
Vincent p. on
The person at the desk,when i picked up the trailer,acted like he didn't want to be there and he was doing me a favor. When I returned the trailer, I waited at the sign that said to stay there with the equipment. There was a guy texting on his phone while I was waiting. After about 15 min I went in to ask what I should do to get checked in. I was told someone should be there shortly. I went back to my truck to wait. The guy was still playing with his phone. After another 10 min the phone guy comes over to check me in. The problem with this is he should of acknowledge me so I knew I was doing the right thing
DOMINIC C. on
GEORGE M. on
your crew are great & helpful Thanks Gene Kulichenko
Charles G. on
Great customer service. I have used this location in the past and went a bit out of my way this time to use them again.
awona l. on
Everything was great
Ray S. on
Great staff, clean trailer
Kevin K. on
If Uhaul is your only option, you should consider using a different location at least. I reserved and checked in my trailer rental online. When I arrived at my scheduled pick up time, I was told by the kid behind the register that I couldn't have it because their system was down. Even though I had my confirmation number, I was told to come back in the morning so the store manager could maybe help. At 6am the next morning, I was told by the manager that the corporate office deleted some of my order so I still couldn't get the trailer I already reserved the night before. After standing around for nearly 45 minutes, I spoke with Giovanni (who claimed he was the regional manager) and was told that even though my reservation was booked for a 7:15pm pickup time for the night before, I wasn't able to use the trailer because someone else had reserved it for 10am pickup in the morning. He said it was a "rare incident" and had no idea how that could've happened. I ended up having to drive to Crystal Lake to pick up a larger trailer (which was nice but totally too big for my needs). He said he felt bad about the whole thing and would comp the complete rental for my troubles, but said I needed to first pay for the entire rental and he would call me the following day after I returned the trailer to make sure everything went ok and to complete the reimbursement of the rental. I went ahead, rented the trailer, used it, returned it (even earlier than they charged me for) and then called him the following morning. Giovanni, of course, didn't answer. Since then, I've left multiple messages asking for him to follow through on comping the cost of the rental, which he hasn't done OR even returned my calls. I must say, I would expect more from Uhaul. The Island Lake location is run out of a failing gas station. So I would FOR SURE go somewhere else. The Crystal Lake location wasn't tons better. At least they wore uniforms and looked presentable, but the General Manager, Paul Sarantopoulos, was on the phone with Giovanni when I arrived to pick up the trailer. After he hung up, he acted as if I was a major burden on his morning. He didn't apologize on such a poor Uhaul experience or even ACT that he cared one bit. My hope is that Giovanni, Paul, or Uhaul Corporate will apologize by removing the charges from my credit card as Giovanni promised so I can at least feel like Uhaul and the people there care about my experience. We'll see...
Julie W. on
Great experience except they didn't have the small furniture movers to rent even though I reserved them online and picked up at 8am.
Thomas W. on
Quick return!!:Love it!
Fred S. on
bill m. on
Don't change a thing. It's perfect the way it is.
Sharon V. on
Very easy online reservation and very nice and friendly people at the facility. Thanks for making my move a pleasant one
Lucas G. on
Helpful and friendly staff. Smooth experience.
LISA O. on
During our trip the drivers side wheel on the trailer popped off while driving on I-65. The weld point, where the wheel is welded to the axil, completely failed and the wheel bounced off across the interstate. We are very lucky no accidents were caused and no one was injured. I feel our situation was handled very well by the U-Haul representatives at the local office and on the phone.
Andrew K. on
Everything went great other than being charged the full day for a couple extra hours
William G. on
The employee didn't connect the safety chains to tow my car. The right front tire wheel harness completely fell off. While I was driving the towed car was swaying all over the road and just about fell off. Somebody could have been seriously injured. Beware
Thaddeus D. on
3 Issues 1. Turn signal arm not functioning properly-will not automatically return to neutral position. Safety issue 2. Rear door catches when opening-top roller both sides need adjustment - another safety issue 3. Hand truck in unit- creates issues when loading truck completely to the back - should be optional and removed if not wanted The personnel checking people in were cavalier about the safety issues pointed out to them. Obviously do not understand the potential liability when safety issues are not addressed.
Thomas M. on
I had a good experience here, I reserved a motorcycle trailer about 2 months before I needed it and there was know issue. The trailer was fine, ready when I got there and upon returning was quick and easy return. I brought it back a day early and received a refund of a day.
CHRISTOPHER P. on
The person who checked me back was a rude obnoxious jerk he got smart with me swore at me and ran his mouth off and when i would walk away he would open his mouth again i just got done moving things was tired and sore and didnt need that kind of attitude very bad customer service
James C. on
Your staff is incredible! Helpful, knowledgeable, and friendly! You are the benchmark for the perfect customer experience... Many many thanks! The truck walk around was great as well.
Jeffrey S. on
Everything was great. Thanks.