AMBER K on 9/22/2016
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The associates were standoffish. The floors need to be redone. The concrete is all chewed up in certain areas and cause a lot of problems while trying to move certain items.
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LISA H on 9/19/2016
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The facility is clean and the hours are good. The staff was never very friendly and often seemed annoyed.
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JOHN B on 9/3/2016
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Very nice facility, with good service!
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LYNNE E on 8/31/2016
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Zak was of great help...always friendly!
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DAVE H on 8/31/2016
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Staff is always extremely helpful. Zak is definitely a key employee!!!
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TRUDY L on 8/30/2016
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Staff was very helpful
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SUSAN A on 8/25/2016
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Paul and the rest of the staff were very helpful as we moved out of four lockers spaces recently. Thanks!
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DEBRA B on 8/21/2016
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Many Thanks for the professionalism of your staff. I will highly recommend U-Haul Moving and Storage of Crystal Lake and look forward to doing business with you in the future.
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DEBRA B on 8/21/2016
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Many Thanks for the professionalism of your staff. I will highly recommend U-Haul Moving and Storage of Crystal Lake and look forward to doing business with you in the future.
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JOHN W on 8/18/2016
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AR girl was very snippy when I had an issue with a credit card change
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RENEE M on 8/17/2016
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not climate controlled. TO HOT and Humid inside, which created condensation and wrecked items, paid insurance provided but was complicated
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DENISE A on 8/17/2016
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We had our belongings in storage for 4 years. Keeping them in the climate controlled storage at U-Haul was a wise choice. The faculties are well maintained and the staff is always helpful.
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DIONNE C on 8/14/2016
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I`ve been there 3 times now it takes a long time to get waited on
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CARLELIN R on 8/11/2016
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Everything has always run well when I`ve been in the facility. I have not used any other self storage units, so have nothing to base this one on.
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MICHALINE S on 7/31/2016
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Good, Thanks
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BERNADINE M on 7/18/2016
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2nd time I used this facility. Always pleased
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JEFFERY O on 7/13/2016
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Staff was very helpful and very informative.
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MICHAEL H on 7/6/2016
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Very good. Very professional and friendly
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JAN G on 7/5/2016
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Well maintained, good service. Secure. Convenient. The only negative was the rental rate increases, and they weren`t all that bad.
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MARK P on 7/2/2016
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Spent alot of money over the years but will never use again
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TOM G on 7/1/2016
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overall excellent
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ANDREW A on 7/1/2016
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Facility is exceptionally nice. Best U-Haul experience I`ve had.
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JACKIE S on 6/27/2016
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Well kept and reasonable rates
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TERRI M on 6/18/2016
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Everyone I talked to has been Very Helpful - I thank all of them!
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Rhiannon K on 6/16/2016
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Very easy move! Plus the box came much earlier than expected. Definitely using U-Box again
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