Steven was great to work with. He went over and above by providing me with a contact name and number to help me with my truck failure. We had a communication error, but were able to work it out with a phone call to gain clarity. The trailer I rented was in good shape with new tires and ramp pulls. I recommend this location for any rental needs.
Ken B
Cuba Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cuba, MO 65453
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Didn't welcome me when I walked in or ask what they can do to help, just stared. That was a bit awkward. They didn't help with the unhooking of the trailer or anything, or even offer. Just asked if it was still in good condition and if I wanted a receipt.
Kelsey JThe truck pulled to the right very hard. I called to see if any compensation could be given for the awful time we had with the truck. I was only given a 10% discount.
tammy pI brought the truck back with the same amount of gas.I left with and I only went 8 miles over and the lady Tried charging me a $100 and said, I left half tank.of gas when that isnt true, she tried ripping me off. I called the support and they agreed with me and said idk why she lied and said that there was only a half tank of gas when she took a picture of it with clearly 3 quarters of a tank in it like when it was picked up.
Joshua WThe air conditioner did not work. I had to drive from Rolla to Cuba and then from Licking to Cuba after being told online the truck was available in Rolla and then getting a call that it wasn’t. It was in the 80’s and raining so windows were up! I’m 73 years old! I would not recommend this location or any U-Haul location after the way I was treated. I had to move that day because my lease was ending or I would have cancelled.
Dessalee B