With or without a vehicle on the trailer the trailer would clunk and bang my truck. I believe there is an issue with the brake plunger mechanism on the trailer. Iv towed many times with u-haul trailer from different locations never experienced something this extreme. I notified an employee when I dropped off the trailer.
Anthony K.
Moving Truck Rental in De Kalb, IL at Tool Time Rentals
(U-Haul Neighborhood Dealer)
1802 Sycamore Rd
De Kalb,
IL
60115
(On Rte 23)
(On Rte 23)
Contact Us
1802 Sycamore RdDe Kalb, IL 60115
(On Rte 23)
Services at this Location:
Location Hours
- Mon-Sat: 8 am - 4:30 pm
- Sun: 9 am - 1 pm
- 24 hour customer return
One-Way and In-Town Local Rentals in De Kalb, IL 60115
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
-
Moving Trucks
We have the largest selection of new trucks!
-
Trailers & Towing
Our cargo and utility trailers start at $14.95!
-
Moving Supplies
We sell hundreds of products to make moving easier!
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
Would have appreciated an update at time of drop off regarding additional miles which were automatically charged to the account.
Elizabeth Sharon F.- Rating:
- 5.0
Always a good experience.
NELSON M.- Rating:
- 5.0
Demonstration by the employees
ELLEN CHRISTINE S.- Rating:
- 5.0
Not sure
GEORGIA J.- Rating:
- 5.0
Excelent service
ROGELIO D.- Rating:
- 4.0
Staff was very courteous and helpful. They took care of some minor problems quickly. I will think of them first when I need a rental.
EDWARD C.- Rating:
- 5.0
Keep doing well what you do to take care of the customer at both ends of the move.
STEVEN J.- Rating:
- 5.0
Extremely friendly service. Would highly recommend. Thank you for helping us during such an emotional move for our family.
jennifer C.- Rating:
- 3.0
Replace tires when needed. My rentals rear tires could have been in better condition . They would spin on a little bit of snow with no traction. Made move very difficult . And make sure trucks and vans have a full tank of gas . When u have to put gas in right away that's very Inconvenient.
MICHAEL C.- Rating:
- 5.0
Rented from this location many times. Always great service. Will be renting again soon. Keep up the good work!
HENRY S.- Rating:
- 5.0
The first time we were going to use a dolly, there was not one for optional use. But all went well :)
MICHELLE O.- Rating:
- 5.0
Excellent Service!
AMANDA F.- Rating:
- 5.0
Gas tank was not totally on full on pickup but not enough to complain about. Otherwise the truck was fine.
Frank K.- Rating:
- 5.0
The staff at Tool Time were very helpful and courteous.
JERRY M.- Rating:
- 5.0
Nothing, all good!
DAVID R.- Rating:
- 4.0
Inside windows needed a cleaning. Driving into a setting sun caused an annoying glare
James J.- Rating:
- 5.0
Thanks for good service!
John D.- Rating:
- 4.0
None
Donald M.- Rating:
- 5.0
Nothing to improve. Keep up the great work. John Singleton
John S.- Rating:
- 4.0
Very friendly, helpful.
david C.- Rating:
- 2.0
Good people - very helpful and kind; poor location.
Albert H.- Rating:
- 2.0
Good person; bad location.
Albert H.- Rating:
- 5.0
Keep doing a great job.
John S.- Rating:
- 5.0
Keep up the excellent service
SAMIUDDIN M.