With or without a vehicle on the trailer the trailer would clunk and bang my truck. I believe there is an issue with the brake plunger mechanism on the trailer. Iv towed many times with u-haul trailer from different locations never experienced something this extreme. I notified an employee when I dropped off the trailer.
Anthony K.
Moving Truck Rental in De Kalb, IL at Tool Time Rentals
(U-Haul Neighborhood Dealer)
(On Rte 23)
Contact Us
1802 Sycamore RdDe Kalb, IL 60115
(On Rte 23)
Services at this Location:
Location Hours
- Mon-Sat: 8 am - 4:30 pm
- Sun: 9 am - 1 pm
- 24 hour customer return
One-Way and In-Town Local Rentals in De Kalb, IL 60115
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
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Moving Trucks
We have the largest selection of new trucks!
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Trailers & Towing
Our cargo and utility trailers start at $14.95!
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Moving Supplies
We sell hundreds of products to make moving easier!
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
Would have appreciated an update at time of drop off regarding additional miles which were automatically charged to the account.
Elizabeth Sharon F.- Rating:
- 5.0
Always a good experience.
NELSON M.- Rating:
- 5.0
Demonstration by the employees
ELLEN CHRISTINE S.- Rating:
- 5.0
Not sure
GEORGIA J.- Rating:
- 5.0
Excelent service
ROGELIO D.- Rating:
- 4.0
Staff was very courteous and helpful. They took care of some minor problems quickly. I will think of them first when I need a rental.
EDWARD C.- Rating:
- 5.0
Keep doing well what you do to take care of the customer at both ends of the move.
STEVEN J.- Rating:
- 5.0
Extremely friendly service. Would highly recommend. Thank you for helping us during such an emotional move for our family.
jennifer C.- Rating:
- 3.0
Replace tires when needed. My rentals rear tires could have been in better condition . They would spin on a little bit of snow with no traction. Made move very difficult . And make sure trucks and vans have a full tank of gas . When u have to put gas in right away that's very Inconvenient.
MICHAEL C.- Rating:
- 5.0
Rented from this location many times. Always great service. Will be renting again soon. Keep up the good work!
HENRY S.- Rating:
- 5.0
The first time we were going to use a dolly, there was not one for optional use. But all went well :)
MICHELLE O.- Rating:
- 5.0
Excellent Service!
AMANDA F.- Rating:
- 5.0
Gas tank was not totally on full on pickup but not enough to complain about. Otherwise the truck was fine.
Frank K.- Rating:
- 5.0
The staff at Tool Time were very helpful and courteous.
JERRY M.- Rating:
- 5.0
Nothing, all good!
DAVID R.- Rating:
- 4.0
Inside windows needed a cleaning. Driving into a setting sun caused an annoying glare
James J.- Rating:
- 5.0
Thanks for good service!
John D.- Rating:
- 4.0
None
Donald M.- Rating:
- 5.0
Nothing to improve. Keep up the great work. John Singleton
John S.- Rating:
- 4.0
Very friendly, helpful.
david C.- Rating:
- 2.0
Good people - very helpful and kind; poor location.
Albert H.- Rating:
- 2.0
Good person; bad location.
Albert H.- Rating:
- 5.0
Keep doing a great job.
John S.- Rating:
- 5.0
Keep up the excellent service
SAMIUDDIN M.