I didn't get my code to rent my uhaul until I called the place. It took 30 minutes after my check in to get my uhaulDYLAN F.
Byrds Mini Storage Dahlonega
(U-Haul Neighborhood Dealer)
Dahlonega, GA 30533
- Mon–Fri9 am–5 pm
- 24 hour customer return
Services at this Location:
One-Way and In-Town® Rentals in Dahlonega, GA 30533
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- 3.5 Average Customer Rating
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Better pick upTyler S.
The place was very unprofessional. The truck had a strong odor of gas. I drove it a total o 3.96 miles because I felt it wasn't safe and that was my house and back. Also the gas spell was so strong in the back of the Truck I didn't want to put my clothes and furniture in it. I feel as though they care less about customer service. Also charged me 5 gallons of gas for 3.96 miles and it was on the same reading as when I picked it up. Overall very terrible experience. Truck was terrible and I got stuck inside the fence and had to crawl out because there were no instructions for someone to follow me in.Ann N.
The truck I reserved had a check engine light on with the note "engine oil low - stop engine". So I had to wait over 30 minutes to change to a new truck. The rep at Byrds mini storage was frustrated because she had told u-haul numerous times that the truck was not operational.Bryan S.
Both the pickup and dropoff locations had helpful employees. Your customer service between my first reservation and the pickup up date was horrendous. My reservation was changed multiple times. Each time, the location and equipment was changed. Whenever I tried to call to address the equipment change, the automated system was a nightmare to get through. I don't plan to ever use U-haul again.Christopher J.