Clean out uhaul it was filthy Know your procedure he ask what time we would drop off we said noon. The paperwork was wrong uhaul charged extra 58 dollars because the guy TOLD US wrong.
RANDALL B
Nomad Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Daleville, AL 36322
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Customer Reviews
- 4.0 Average Customer Rating
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The owner/operator at Nomad storage in Daleville, AL went above and beyond to help me with my rental. When the U-Haul website cxld my order, I tried to work thru the phone app with no luck. I called U-Haul customer service. The lady I spoke with had no idea why my reservation had been cxld. She was of no help whatsoever. I messaged Nomad Storage and he met me at the facility. He then straightened my order out and got me on my way. Highly recommend Nomad Storage for your U-Haul rental needs. Hey Corporate U-Haul, you need to fix your phone-in customer service, because it is lousy!
MARK KThey charged me $15 cleaning fee for an already dirty trailer. All I loaded into it was 2 dressers and bed frame. The worker was too busy working on someone’s car while I was there to even look at the trailer and then charged me $15 after I left. Unacceptable.
WESTON PIt took 45 minutes to get unit rented. We had to cancel and redo reservation , truck fuel level was not accurate on emailed contract When I returned unit I wanted them to check it in so I could see the charges but he said no the will email final which is overcharged and they won’t call me back about the bill I have called multiple times and left detailed messages
HEATHER DAsked the sales person at this location. Could I use my own auto insurance as coverage Instead of purchasing the insurance from the rental company. She said she didn't know if I could use my auto insurance. I find that hard to believe.
THADDEUS L