Couldn’t understand the person I dropped off with. They did not not come out and look at vehicle. Just told me to hand him the key. Then the vehicle did not get checked in till 24 hours after I dropped it off. Which had me concerned so I had to spend time on the phone with U-Haul that was unnecessary had they just done their job.
HEATHER R
Grandpa #1
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Dallas, GA 30157
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Dakota L1st vehicle they tried to give me had windshield wiper blade that fell apart and was dirty. Then they moved to a 2nd one, that was cleaner and wipers were intact. During the trip I had to buy wipers because they were not working properly, when vehicles would pass and kicked up snow and ice you could not see for a bit. I don’t think U-Haul has safety checks they do with the vehicles to have two of them with the same problem. I had to stop and purchase wipers. After dropping vehicle off, I get charged extra day when that was the date on my contract. It was even earlier than the time listed. Not a good experience with U-Haul. People at the pick up and drop off were very nice.
Craig CVery poor service at this location. I am 80 years old and was told I would have to move trailers and hookup the trailer I rented as Grandpa #1 only rented space to park them and they didn’t do any hookups. Will never use Grandpa #1 again.
John CThe check-out process was not proficient at all. The system was down and caused an almost one-hour delay.
Keith D