A little bit more attention to fluids levels, the light kept coming on indicating oil change needed. Other this , the service was great, the truck was well maintained up pick up, a/c worked well doing this hot weather.
RICKY M
Big C Food Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Dallas, TX 75207
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Customer Reviews
- 3.5 Average Customer Rating
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It was a quick and easy check in. The person on site was friendly and helpful.
MICHAEL SThe truck wasn't too clean, although not enough to complain about. It's a convenience store and if you're checking in via the mobile app, not much time to ask questions, etc., There was no mention of filling gas, etc., I put 15 miles on the truck total, and the gauge didn't move, yet you charged me over $15. for gas? Also, I specifically declined the $5.00 Safe Trip of whatever, charge and yet was charged for it anyway. I would have stopped to put gas in had I known you were charging me. I'm going to relay all in a Google Review that I just mentioned to you, as the counter folks that represent you didn't take any time to talk with me either before the rental or after I turned the truck back about my issues.
Anne AThe initial employee that I dealt when I stated my reservation with was rude and even threw the keys and paperwork at me on July 23 at 5:13 pm. He treated me like I was a chore when I asked how to return the furniture dolly and the truck; just make sure multiple times that the dolly was returned to the inside. The gentleman when I returned was gracious about how long it took me to return and just accepted my keys. I would never recommend anyone to utilize this place for the rude service I received.
SHELBY MOrganizing the parking lot so the trucks can get in and out easer wouldn’t hurt…
ANDRES R