The parking lot is across the road (in a very inconvenient spot) I rented a 26ft truck and had to drive into on coming traffic to be able to turn the truck into the HORRIFICALLY SMALL gate that can barely fit a 12 ft truck turning in. The location SUCKED. And yalls app/system sucks. What is going on with yall. The front desk lady was all right. She (unfortunately) was the one to advise me driving into the oncoming traffic lane to be able to turn into the parking lot. Even said “dont worry they’ll wait for you, dont worry they’ll stop” (they being incoming traffic) Please use some common sense uhaul.
Kristen B
Zainab Kashan LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Dallas, TX 75215
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Roni was sweet. I don’t think she should be the only one working at the location for safety concerns. You have her walking across the street in the cold by herself with no small golf cart. The lot was in horrible condition with overgrowth and rubble. The 26’ truck was in an awkward position and it took so long to drive over to the extra tiny exit gate to leave the lot. We had little directions so we took it upon ourselves to document any scratches, gas, and mileage. It’s simple enough for pick up. Would be nice to have a “nearest gas station that fits this height” since we start with a quarter tank. Booked for full day, was told location closed at 8pm, we dropped off at 6:30 and we got charged a $20 dollar out of operation hours fee. Pretty lame.I just felt bad for the lady working by herself!!! Please consider having two people per shift. We appreciate the truck was in good working order experience was fine due to Roni. Thank you! Will return.
DARRYL SVery professional staff, equipment was excellent.
Patrick BLove this new location and friendly staff
COREY CThe young lady was for helpful i will definitely rent with them again Thanks The Greens
AARON G