Didn’t get her name but the young lady’s helping. Me today was awesome!
Jason E
Zainab Kashan LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Dallas, TX 75215
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The rental was not present upon arrival. I also could not reach this location by phone or text throughout the entirety of my rental. I would like to be compensated for the delay in my trip caused from this!
ELIZABETH KI brought the truck back with more gas than I get it with & I was still charged $8! I need a refund asap
Isis NDid not have the utility dolly and the location is in a bit of a sketchy area.
Douglad BI got the uhaul because I was in a time crunch and needed to move a bunch of chairs and tables, and renting a truck would be quicker than doing multiple trips in our SUV. I don't live even half a mile from the pickup location. I was able to get the truck home and load it up. Yet when I tried to start it up to bring my items about 5 blocks away, then truck didn't even start!!!! It took hours for roadside assistance to arrive, and in the meantime, I had to spend a lot of time to unload the truck, which took a while to load up in the first place, and ended up having to do the multiple trips in the SUV anyway!!! I just wasted a bunch of time (which I didn't have to spare) and money. And I could have excused that, because things happen (even though they shouldn't). But I wasn't even offered a, "hey, we're sorry about that," much less even a small financial concession for the inconvenience, which I feel should have been in order. Because of the convenience of the location, I won't say I'd never attempt to try them one more time to see if my issues may have been a fluke. But I absolutely wouldn't recommend this location to anyone until I'm confident that they check their equipment and get their customer service skills up.
LUKE A