Moving Truck Rental in Dallas, TX at U-Haul Moving & Storage at Northwest Highway

6553 reviews

9929 Harry Hines Blvd   Dallas, TX 75220
(Next to Northwest Dallas Police on the westside East of loop 12)

(214) 351-6483

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(214) 351-6483

9929 Harry Hines Blvd
Dallas, TX 75220
(Next to Northwest Dallas Police on the westside East of loop 12)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage
Truck Rentals

One-Way and In-Town Local Rentals in Dallas, TX 75220

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Customer Reviews

Average Customer Rating

6553 reviews

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Write a review
Rating:
1.0

Office staff was late on sunday, they had to be open from 9 am and got their till 10:30. I had things to do early and they pushed me back.

HANALEE A. 
Rating:
4.0

Deberían tener más disponibilidad de camiones para personas sin reservación . Yo renté ahí porque estaba cerca de donde tenía que mover unos muebles hasta oakliff y quería entregarlo en un uhaul de por allá para entregarlo a tiempo y no limitar mis 8 horas y no!!!! Tuve que venir desde allá hasta la misma locación donde lo renté cansada y a media noche , porque me iban a cobrar extra si lo entregaba en otra locación por lo tanto lo entregué como 45 minutos tarde y me cobraron extra

BLANCA AZUCENA O. 
Rating:
3.0

When my husband arrived he was not treated in a respectful manner. Albeit he was in old work clothes as we were moving, the counter person was some what rude to him. Since my husband is laid back I know it made him uncomfortable because he mentioned it to me

MICHAEL SCOTT P. 
Rating:
3.0

Overall good...better to use a full service haul ?

STEWART J. 
Rating:
3.0

1. with only one customer service rep, the wait to check out was very long. 2. first person who connected trailer was not able to diagnose why a light was not working. Took a long time to get someone else over who knew what they were doing.

RICHARD B. 
Rating:
1.0

I rented a trailer from this location dropped it off and it was supposed to get turned in after I drop it off but instead I got a call letting me know I needed to extend my contract on a trailer I dropped off at1035 am today and to make the situation worst I was billed twice one in Texas and the other in Shreveport Louisiana how is this possible I rented this trailer for one day and it's cost me now almost $500 you tell me will you be happy with the experience not happy

JAMAAL G M. 
Rating:
1.0

The oil line and oil cooler on the engine wasn't properly installed after a recent repair and it blew its oil all over the road 4 hours after I got the truck. I've spent HOURS on the phone, on hold, trying to get through to road side assistance and trying to get this resolved. Then on top of that, U-Haul has been charging me every damn day while that truck was out! You folks towed it away a week ago!!! On the rental contracts there has got to be an actual, direct line to the rental location. The fact that the phone number only routes to a National call center is fucking retarded. Fix your shit!

MATTHEW F. 
Rating:
5.0

All good easy check in flight staff easy drop off thank you

KENNETH C. 
Rating:
5.0

Check engine light was on in the vehicle but it seemed to run just fine.

BRETT D. 
Rating:
1.0

It was reported stolen , and I'm a black man and I was not treated well. By far the worst experience

DAVONTAELATRELL T. 
Rating:
1.0

Was charged for miles I didn't use and gas also. Very poor customer service at this location. I had to go find the truck in my own they were to lazy to bring it up front for me. Acted like it was a burden to rent me a truck. I will never use uhaul again nor recommend them to anyone

nick M. 
Rating:
4.0

Very quick and courteous at the location and over phone with call center she was very informative and kind.

Michael G. 
Rating:
5.0

Everything with the equipment was fine the store was clean even the restroom I would recommend this store to my family and friends.

PARRISH J. 
Rating:
5.0

My only issue was with dropoff. No one was there to meet me, and it wasn't very clear what to do. I went inside, and the associate said someone would meet me at the truck. Once someone came, it was pretty easy. There was just a delay and I wasn't sure if I could leave the truck or not.

LACEY D. 
Rating:
4.0

nothing,,all good

LAYN A. 
Rating:
5.0

Refrain from returning area gentleman using the word “Oriental”. We're not rugs, prefer “Asian.”

JOHN K. 
Rating:
3.0

Understaffed and the truck was beat up.

MICHAEL M. 
Rating:
5.0

Very nice, and helpful!!

SHAUN F. 
Rating:
5.0

Equipment was good, phone service worked great

BURTON V. 
Rating:
3.0

Make the key drop box more noticeable. It was difficult to find the exact location.

Mikaela L. 
Rating:
5.0

Very helpful!

VERCA M. 
Rating:
5.0

I reserved a 10 ft Uhaul from another place... I got there about an hour late because I am coming from 6 hours away. When I arrived the Uhaul I reserved was gone. I ended up having to go to another place to get one. Unfortunately.... they only had a 15 ft one (WAY TO BIG) that they could give me. Sure they gave it to me at the same price... unfortunately tho..I only needed 10ft one because my daughter did not have that much stuff. So we tried really hard to pack her things where they would not have wiggle room. This did not work and several of her items broke on the way home (6 hours away). I am completely NOT satisfied with someone being able to just take a truck that has been reserved already. The owner of Chilly Mart in Dallas was very apologetic and did send me to the Harry Hines location.

CHRISTINA M. 
Rating:
1.0

You can make sure that your agents are informing customers on all charges especially milage. Also all fees associated with renting equipment.

RICHARD ALFRED D. 
Rating:
4.0

My 20' truck that I reserved was not avail. With help from Corporate, they made it right

Christopher R. 
Rating:
4.0

I would suggest that when someone reports a vehicle issue that it be addressed appropriately such a broken windshield to mark it or note it. As I the customer did report it on the portal as a dispute with the picture but the return location said it was not noted. Per CW & George they were aware and took care of the situation in confirming it was broken when we picked it up. Thank you.

LEAH R. 
No reviews have been submitted for this location.

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