I had a reservation and when I arrived the gentleman told me my unit was not available. So I had to “manually get put into the system”. I was paying movers by the hour that day and had to wait in your building for over 30 minutes while your employee searched through his computer trying to find me a unit. I also didn’t like that 2 other individuals who came after me was serviced before me and while I was being serviced. None of it made sense. If I wasn’t paying movers by the hour who were already there with me I absolutely would have chose to store my belongings at different location. The staff was nice but it seemed like they were short handed. I hope this review helps improve the customers experience in the future.
DERIK S. | First ImpressionsSelf Storage Units in Dallas, TX, 75220
U-Haul Moving & Storage at Northwest Highway
Services at this Location:
Features Available at this Facility :
Available Units (All Sizes are Approximate)
Indoor Storage
Located inside a single or multi-story building, these indoor units provide two layers of protection. They keep your items safe against the elements, while additional security features keep your items secure.
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CA02, 5x10.png)
Small | 5' x 10' x 8' Size Guide
Interior 2nd Floor Street Level Stair No Climate
1-2 Bedroom Home (up to 1,200 sq. ft.)- Rate:
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$49.95
Per Month
1 Unit Left!
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CA01, 5x5.png)
Small | 5' x 5' x 8' Size Guide
Interior 1st Floor Street Level No Climate
Miscellaneous Storage (up to 2 rooms)- Rate:
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$64.95
Per Month
1 Unit Left!
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Small | 5' x 10' x 8' Size Guide
Interior 2nd Floor Street Level Stair Climate
1-2 Bedroom Home (up to 1,200 sq. ft.)- Rate:
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$64.95
Per Month
1 Unit Left!
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CA03, 10x10.png)
Medium | 10' x 10' x 8' Size Guide
Interior 2nd Floor Street Level Stair No Climate
2-3 Bedroom Home (1,200 - 1,600 sq. ft.)- Rate:
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$94.95
Per Month
Free Lock with
Rent Now -
Medium | 10' x 10' x 8' Size Guide
Interior 2nd Floor Street Level Stair Climate
2-3 Bedroom Home (1,200 - 1,600 sq. ft.)- Rate:
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$104.95
Per Month
U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Boxes.
What Is Online Move-In / Rent Now?
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2.0 miles from this location
U-Haul Moving & Storage at Harry Hines Blvd
11061 Harry Hines Blvd
Dallas, TX 75229Few Rooms Left. Reserve Today!
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2.7 miles from this location
My Storage Plus
7600 John W Carpenter Freeway
Dallas, TX 75247 -
4.4 miles from this location
Irving Storage
555 W Airport Frwy
(U-Haul Neighborhood Dealer)
Irving, TX 75062 -
5.9 miles from this location
Metroplex Self Storage #5
1838 S Josey Ln
(U-Haul Neighborhood Dealer)
Carrollton, TX 75006
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
had made arrangements to pay my storage at a later date & they auctioned my stuff anyhow
wayne k. | Overall ExperienceThe lack of an elevator was the reason I chose not to use the facility. Everyone was very friendly and helpful.
Timothy K. | Overall ExperienceI made the reservation for a 10x10 unit that was climate controlled and had indoor access. When I got there the owner took forever to assist and get everything set up. It was only after that I learned there was NO ELEVATOR and I terminated the contract. It was infuriating - who puts large units on an upper floor with no elevator?!?!
Kimberlyn C. | First ImpressionsNone
Alva O. | First ImpressionsWhile the facility itself was fine, every time I had to go in the office was a nightmare. I usually had an unacceptably long wait due to there not being enough staff and the staff that is present being inefficient. I always left the office frustrated and more confused than when I went in. I would recommend any other storage facility before this one.
alec h. | Overall ExperienceFast service and polite staff
Frank W. | Overall ExperienceDon't say that your facility is climate controlled when it is not. It was hotter inside than outside! Also, get an elevator!
Helen M. | Overall ExperienceI made a reservation for 10x25 storage in advace, when I arrived they had only 10x10. The people on the Harry Hains location said that I didn’t have a reservation for storage. Also the young girl(Unfortunately I don’t have her name) on the front desk was not professional at all to taking care clients and she was also fighting and answered rude to her coworkers by the hand radio in front everyone. She had big attitud and never keep eye contact when I talked to her. Finally a gentleman helped me to finish with the process of returning the trailer and getting the unit. It is really frustrated because we were driving 17 hours from Florida to Texas and arrived to a place where the cuat service is poor and the reservation previously made it was not respect. At the end I have to go another place and find another storage.
Henny T. | First Impressions