The people were very helpful with hooking the car hauler to the truck. Very friendly and courteous. Truck had just been turned back in.
Debbie P.
Quality Convenience Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Dalton, GA 30720
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The truck was really rough drove over 500 miles on the interstate. So many noises and had several noises. Not comfortable at all.
Eric S.Everything was clean and ready to go. No issues at all!
Esteban B.Great place and people a well run uhaul location. uhaul needs to proud of this location
JOHN P.When we got there, we were helped by I lady working at the counter, who I have later found out is not supposed to be handling the U-Haul rentals from this location. She very clearly from the start did not understand what she was doing. She did not explain anything to us. She asked us for contact information for 2 of our friend but did not explain why she needed the information. We had to sit and wait for a while while she attempted to call a gentleman so that he could do everything remotely. She even put us on her personal cell phone with him at one point and it was extremely odd and confusing. Once we saw the contract and that it has already been signed by someone else we were a little confused as to why there was they signed it for us but of course nothing was being explained to us. When we would ask questions she would tell us that she does not know. It took over an hour get the rental processed. After we finally got the paperwork from her, she sent us to find the truck and trailer, we were not shown where they were. Once we went outside and found our truck and trailer, we realized that there was another trailer parked in front of ours. When we informed the woman inside she told us to move the other trailer out of the way on the other side of the parking lot. At no time were we shown how to hook up the trailer to the truck. When we got in the truck it was still dirty with mud in the floor and trash in the door. The woman working there stayed inside the whole time, the only time she walked out the door was to point across the parking lot to tell us where to move the trailer but quickly went back inside. While we were completing the online check in process we occured issues and needed assistance but we knew that we would not be able to get help from the woman working. The entire experience was very uncomfortable to say the least. I do not recommend anyone to come to this location.
George W.