improve on communication rental cost by week or month call back customers who had questions on credit card over charges
WILLIAM C
Dalton Lumber & Supply Co Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Dalton, PA 18414
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Excellent location and easy access to it.
LOUIS HFriendly staff. Quick check in and check out. A very good value in truck rentals. Conveinient for short notice rentals. Clean and safe rental equipment. Will rent from this location again if needed.
SHAWN PQuick and easy rentals/returns
Joseph BMy discontent is not with the location, Dalton Lumber, it is with UHAUL itself. UHAUL's reservation system is flat out con. Having a reservation with UHAUL is 100% MEANINGLESS. I made a reservation with UHAUL on 6/1/25, for a 20 foot truck to be picked up at Dalton Lumber & Supply. My reservation number was: 76945088. On the day of my move, we went to pick up our truck and Dalton Lumber had NEVER HEARD of US! They also said they don't even have 20' trucks in general. They said they had 26' trucks but they were rented, and they had vans, but they were all rented. THANK GOD, they had ONE 15' truck available, and we were able to get it. We had a FOUR PERSON moving crew waiting at our house, and they were costing us $250/hour waiting because of the extra time this FIASCO took. Do you know what a COMPLETE DISASTER it would have been if Dalton hadn't had that one truck in stock? WHY ON EARTH does UHAUL give you a RESERVATION NUMBER if it actually, in reality MEANS ABSOLUTELY NOTHING. It is 100% MEANINGLESS to give me a reservation number THAT GOES NOWHERE AND DOES NOTHING. It is clear that UHAUL does not know how to effectively run a reservation system or a business, which is absolutely stunning considering how long have been in business. I will NEVER use UHAUL again, and I recommend that anyone who wants a truck on the day they need it, not use them either. I have also heard from other people, that even if a location gets your reservation, UHAUL engages in the practice of overbooking existing equipment to maximize their profits, and they don't care who they stiff and strand in the meantime.
DONALD J