Great customer service and communication! Thanks!
CRAIG W
Canvas Pros House Of Shipping And Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in DeLand, FL 32724
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I attempted to drop off the equipment an hour earlier than required: at 11 AM. Despite office hours saying it should’ve been opened, it was closed. I locked up the vehicle and put the key in the dropbox and then noticed a small sticker saying to do mobile Check out or get charged the service fee. When I started the mobile app process, discovered that it required a photo of the odometer, which was now impossible because the key was already in the dropbox and vehicle was locked. There should be a big sign saying do not drop the keyuntil you do the following steps on mobile app. There is an another business. Until you do the following steps on mobile app. There is an another business in same office and that owner called the owner of the U-Haul location to try and get the key out of the box. But that didn’t work. So the owner said he would take care of it later in the day when he got in on the computer. This also prevented me from reporting warped brake rotors on the truck, causing bad shaking of the truck when braking. The truck also needs an alignment because it constantly pulls to the right. That made for a difficult 8 Hour drive. The only good thing with U-Haul rental. This time was the road assistance for replacing a blown tire on the trailer. Otherwise, this was a very disappointing and frustrating rental and I would like appropriately discounted on the cost.
Leo KThis was the worst experience we've ever had with a rental. The truck WAS NOT in the parking lot. After an hour, we find it in a back field behind the business. There was no one there to get the truck, no one there to receive the truck. Do folks still work??? From what I see, Uhaul is trying to go "self" everything!! No personal touch whatsoever. Worst experience ever. Will not be back. I'll purposely look for an office that has real people in it. Returned on Friday, 4:00. Nobody there.😡
Rebecca LUnable to give an evaluation of this facility. It was CLOSED (??) on a Tuesday and Wednesday. So I called the corporate number, to make sure my drop off was properly documented.
LARRY BNo complaints everything was good! Thank you!
MARK M