Moving Truck Rental in Decatur, IL at U-Haul Moving & Storage of Decatur

901 reviews

1155 E Pershing Rd   Decatur, IL 62526

(217) 917-4387

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(217) 917-4387

1155 E Pershing Rd
Decatur, IL 62526

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage
Adaptive reuse location
Truck Rentals

One-Way and In-Town Local Rentals in Decatur, IL 62526

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

  • Building Icon
    History

    We have an adaptive reuse program to better the environment!

Customer Reviews

Average Customer Rating

901 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
5.0

Staff was knowledgeable, helpful, and friendly. Each person I talked with knew the equipment and installed the trailer expertly weill.

JERI B. 
Rating:
5.0

Management was awesome both General and Asst manager! I witnessed great patience with customers on their most stressful moving day! Great experience!

DEANGELO S. 
Rating:
5.0

need cruise control

MELVIN F. 
Rating:
5.0

Nothing. The employees are amazing at this location. So helpful.

CYNTHIA M. 
Rating:
5.0

Speedy polite service! In and out on pick up and return went flawlessly!

LARRY C. 
Rating:
5.0

Staff was very helpful and polite.Quick service. Equipment was in good order. Prices was good.

John S. 
Rating:
5.0

Nothing

KERRY W. 
Rating:
1.0

Over charged my card. Couldn't get ahold of anyone to help me resolve the issue.

SIERRA L. 
Rating:
4.0

The problem was returning. It wouldn't let me check out. On my phone

LATISHA B. 
Rating:
5.0

Very nice people especially the manager was very very nice

NAZMI B. 
Rating:
4.0

You should inform customers who use the mobile pick up option that they will need 2 references who can answer the phone at that moment. It wouldve actually been quicker to just go inside the store for me.

MICHEL W. 
Rating:
5.0

This location did excellent job no issues.

ANGELA R. 
Rating:
5.0

24/7 share was a hassle to use. Won't use that option again.

Travis K. 
Rating:
2.0

Check your equipment for broken parts before renting it out.

JACQUELINE B. 
Rating:
4.0

Trailer had a foul smell when i used it.

DUNCAN F. 
Rating:
5.0

🥴 Nothing. I was in and out easy. Love it. All services should run as smoothly. 👌

NOHELANI T. 
Rating:
5.0

Nothing never have a problem with this store or their U hauls

DIONNE B. 
Rating:
1.0

The truck was completely empty and I was not given a big enough discount for that! I paid quite a bit of money for the amount of miles I was driving and that truck has a pretty large gas tank. And when I say empty the tank was bone dry good thing I made it to the gas station. I also didn't get to leave the facility until 4:30 because they did not have the truck and trailer ready when they had all day to do so. Everybody was pleasant to talk to and I didn't want to say anything to make anybody's day worse but overall unacceptable. I paid a hundred and fifty dollars so that I could be an hour late to the place that I was going.

Jarrod R. 
Rating:
5.0

Everything was super easy and everyone was very professional and super friendly. Thanks so much for the great experience. Sincerely, Kenneth W. Leevey Jr.

KENNETH L. 
Rating:
3.0

I was double charged for everything.

WEZLY N. 
Rating:
5.0

The gentleman who checked me in was thorough and very helpful; he answered all of my questions.

Lori B. 
Rating:
2.0

Even though the vehicle was reserved online the person who was driving the truck for me had to walk way out in the parking lot to retrieve the vehicle it was not near the building at all and it was raining.. I did not peel we got good customer service.

Michael H. 
Rating:
5.0

Thanks to the girl that was working she's very polite and great help

RICHARD J. 
Rating:
5.0

Outstanding customer service!

KEVINEUGENE B. 
Rating:
3.0

Mobile pickup is not quick at all. I'm very technology savvy and I should have just went inside.

ASHLI P. 
No reviews have been submitted for this location.

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