Make sure to confirm someone will be there so the U-Haul can be picked up! I called twice just to make sure it would be there, then had to make two more phone calls and wait an hour for someone to come give me the keys. The owner was in the hospital and no one at U-Haul thought to check that and I wasted one hour of valuable time on my moving day.
Sarah R
Pauls Supply
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Defiance, OH 43512
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I was charged 180.00 more than quoted! Both pickup and drop off staff very poorly organized and very few open hours! I will never use your service again!
Keresha GThe location was okay. I was there after hours. Messy and not a businesslike setting. there is no way to check in after hours if they don't have wi-fi.
Alan WVery professional service. Owners go the extra mile to make the customer happy. Well done.
PATRICK FPaul was very friendly. Had the truck ready to go on time. He also is open on Sunday’s which was helpful. Would recommend his location for uhaul rentals.
Felix R