Not charge me gas to bring a large truck to a remote far away place of your choosing
JULIE B
Kitty Kottage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Delta, BC V4L2N6
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
While staff was pleasant and professional, they could not overcome U-haul's requirement to upload customer information on a smart phone. The app wouldn't allow us to do this, and there was no way to have paper copies of U-haul documents, so it took 50 MINUTES to get underway with my rental, and required a staff member to phone head office to get the information completed. This delayed my schedule, and was very inconvenient for the people I was meeting to pick up items from, to be delivered to a third party. And all because of your company's over-reliance on unnecessary technology. The location is difficult to get to, but the young woman who met us at this location was on time for pickup and drop off, knew the equipment well, and was quite helpful. The 10' truck was clean, and relatively new, but there was no ramp included. The side mirrors were extremely difficult to adjust (manually) - it required a lot of strength to move them. There was a discrepancy between the U-haul online record of the amount of gas, which showed more than the actual gas guage in the truck. This would not be a problem if the tank was full on delivery to each customer. So why isn't it?
KATE KExcellent service thanks so much Helpful in Park Street Regina saskatchewan Canada. But in BC the the uhaul was out of city very very far no office we stay for hours and hours in cold out of the house because of not explaining everything of bc rule which we was very very confused until we pay the amount of truck and additional 100 dollars more for deposit we was have such as very very bad experience from bc to pick up the truck we went out of the city to pick up the truck because that was the the only address in the file where was no offici and person to help us we pay 50 dollars to get there i am not sure why the uhaul in Regina did not give as the address for uhaul inside of the city which was just far from my home in 15 min walking why this should happened we give the mam the postal code and the home address in Regina for bc to provide as one of the nearest address in bc , delta , 11831 80 ave delta , we have the credit card on the file we make the reservation in Regina everything was done unless we understood the address for uhaul in bc was far from the address we lived 2.30 hours we pay 50 dollars in bc to get there , in bc which was have completely different rules nobody explains to me in Regina and not in bc nobody informed to let me know ture email , phone , text massage i am not happy from the service in bc
HASIBULLAH MA muddy lot hidden in the back of a farm. The office ( closed) is a trailer. parking was limited to drop off vehicle. Having said all of the above, I was only there to drop off a 20 foot Truck and get out. Probably took twice as long as it should have. Won't choose this location next time.
STEPHEN HNo personnel on site. There was an amazing and friendly dog though, who I enjoyed greatly.
MICHELLE F