The location is quite remote, one way in / out, and on a rural farm, more signage would be helpful. The lady who assisted me (remotely) was fantastic * I would of preferred seeing someone in person, it really did feel like a scavenger hunt to be honest. Just locating the lock box and fumbling with the lock to get it open was a Hassel the moving blankets needed to be retrieved from another locked area. If i had know this all prior i would of went elsewhere. I didn't feel like I should be doing all this work between the emails, texts and phone calls it really should be a simpler process, moving is stressful enough i was initially disappointed / frustrated, I'd say just getting ahold of them and locating all the supplies it took over an hour of my precocious moving time overall it all worked out the truck was clean and reliable. The call taker was helpful, would I rent from this location again unlikely, i would go for a more urban location..
Ed L
Kitty Kottage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Delta, BC V4L2N6
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Customer Reviews
- 3.5 Average Customer Rating
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Location was difficult to get to. Truck's check engine light was on the entire time. Key lock was rusted and very difficult to open. Nobody responded to my calls requesting help despite sign on trailer door with contact name and number. Rented 2 dolly's but they were not in the truck.
Michelle IA bit difficult to find and I had to search for the key drop box but all in all no complaints. I did not interact with any personnel
Dean WNobody was available to help with registration and we had a lot of trouble accessing the key to the truck. Property was not well maintained.
Jamie PGreat equipment, excellent service.
Roy S