Stop pulling the bait and switch on people. Don't tell people you have a 5X9 Utility trailer on the lot then when the trailer is getting picked up, suddenly it is a 6X12. and at a higher price. Then the insurance being pushed heavily, "just in case one of the wheels fell off." The guy didn't even know what size trailer he had. Sad, sorry business practices. I will never rent another Uhaul.
lin s
North Texas Sticker Station
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Denton, TX 76208
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
They need to be more customer oriented by not keeping the customer waiting on hold for 10 minutes & longer. This happened twice, on 3/13 & 3/14.
phil hThe service was great kept it the same
kelvin BAutotrailer had one of the straps to hold car tires broken which I have to bring to another Uhaul facility to be replaced. People in this facility doesn't know how to use the U-haul system at the moment to dispatch a reservation, neither at the moment of return in the auto trailer. People is nice but they need to be trained in how to check equipment and use Uhaul system (Computer platform).
Simon AGive more training to the location personnel, U-haul is not their main business.
Peter A