What is the point of making a reservation and "checking in" if the store doesn't have any information when you arrive. When I got to the store, I still needed to wait because no information was loaded to the computer. And then the equipment I rented was rusted to the point I had a hard time ratcheting the straps to secure the car to the car dolly. Worst experience ever!!!Joe C.
Trailer Rental & Towing in Denton, TX at North Texas Sticker Station
(U-Haul Neighborhood Dealer)
Denton, TX 76208
(East of QuickTrip off Loop 288 and University)
Services at this Location:
- Mon-Fri: 8 am - 6 pm
- Sat: 8 am - 5 pm
- Sun: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Denton, TX 76208
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
We dropped off our truck EARLY.....the evening before it was due. However, they did not process it until the following afternoon and so we were charged extra that we do not owe. I have spent more than 40 minutes on hold to try to get this corrected, as well as using the online chat. Someone is supposed to be getting back to me. Frustrating.Jill L.
If you change my reservation to a different location because the truck is not available at the original location, then the new location needs to be well-informed and all of the equipment that I rented to go along with the truck needs to be present at the new location as well.Angelica T.
Check the tires and rims before the truck leavesCarol F.
In this particular location you need o do everything. his people do not care that much about uhaul image. They do not go out to show where to get the unit or where to leave it. No proof you returned.Luis B.
Everything went very smoothly. Good job.Kathleen M.
Person was nice but truck smelled on the inside like wet dog or pee or a dirty person had to bug air freshener. It took over a hour for me to get the auto carrier still haven't received my deposit either one back. When I called to customer service the girl was rude and hung up on me drop equipment off two days before timeMeressa G.
I have used uhaul for years and always been happy with them! This place had me hook up the trailer and unhook it. They didn't check anything or care! Not professional at all. Shame on them!Robert E.
Extremely helpful- cost and customer service were both friendly.FRANCIS E.
The young man that assisted me when i walked in was wonderful. He took very good care of my needs and made me feel at home. Thank you.MARTINA P.
Very friendly staff.Angela L.
The lady at the desk was friendly and helpful. She efficiently processed my online reservation. I had to hitch up the trailer myself and waited for someone to come out to check the lights and verify the hitch was connected correctly. There's a better location I'll use in the future.Steven C.
One item in inventory was broken and unavailable but I was given a replacement and at no charge seemingly as I later saw, albeit not the equipment I ideally had hoped for. No mask wearing from any employee though, including presumably the location manager. Made me uncomfortable while waiting to pick up my equipment.BENJAMIN L.
We used moverhelp.com and they damaged quite a lot of our furniture and were an hour late. We paid them a lot to have such damageJennifer H.
The manager here took good care of us. He took care of us after closing time and went out of his way to make sure our lights worked on the tow dolly. I was very impressed and recommend using this place.veroinica F.
Trailer was covered in oil, had to fix the right wheel hold down ratchet so it could be used. The left ramp when pulled out would not go back in because the latch hold down bracket has the wrong hardware installed. We had to use a pry bar in order to get the ramp to slide in.Aaron H.
The customer service was great, I know they were remodeling the current location so that was a bit messy but no problem.Austin B.
Nothing, they know what they are doing and ensure all is good.douglas A.
Great customer serviceRandy B.
Great customer service! Very nice and helpful staff!michelle O.
I dropped off after hours so I didn't speak to any employees. It was a bit hard to find in the dark.David M.
Give them the drop off location the day of pickup.Rosiella C.
Easy check in, took less than 10 minutes.Alan F.
Always friendly and helpful!KERRY N.
We had nothing but problems checking in and checking out with the Uhaul portal. It made the branch and myself waste over an hour and a half of time calling in for people at Uhaul to fix the issues. It was a very unpleasant experience. However, the staff at the location did everything they could to fix it.Leo M.