The location did not appear aware of my reservation. The attendant did not know what he was doing; the process of picking up the truck took 40 minutes. The truck was covered in snow and no snow scraper was in the truck.
DWIGHT B
Conoco on 38th
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Denver, CO 80212
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Customer Reviews
- 2.5 Average Customer Rating
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I rented a box truck, letting the clerk know that I only needed one for an hour. The side of the trucks said $19.99. I asked for the smallest one and was told that they were booked for the day but the next size up would be the same price. I rented it to pick up a snowblower from a repair shop. I drove it five miles and returned it within the hour. Before I left, he rang up the order. It was $64. Talk about false advertising. This location is walking distance from my house, but I will not rent from them again. And, whenever my neighbors mention renting a truck or trailer, I will make sure they know about my experience, and I will suggest going elsewhere.
STEPHEN KThe guy helping me added on coverages without my knowledge. My bill should've been much less.
Aaron TThe guy was helpful in the beginning but changed me for the wrong trunk that was more expensive and too big for just moving a studio apartment, when I mentioned it he just shrugged me off. The truck was dirty and smelled weird. 👎👎👎
KIMBERLY ODue to the lack of help from the staff at that location, I would not recommend that location.
Byron A