The hours on the website do not reflect that the office is closed for lunch, so I got there at 11:30 or so and doors were locked and there was a sign to with a number to call. I called and left a message and they never called back. In the meantime, I made an online reservation at uhaul.com for a pickup at 1215. I arrived at 1215, the office was open, but completely empty. THe only guy that handles uhaul rentals was at lunch. However, when he finally showed up, he was very helpful and the rest of the process was smooth. So this place needs to work on the uhaul aspect of their rentals, in my opinion.
Lisa A
GoGo Rentals
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Detroit Lakes, MN 56501
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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We were redirected 2 different locations. Customer service had no clue as to what was going on and provided very little feedback and assistance when it came to that, you know, it was kind of a spur of the moment kind of thing. We were transferred from phrase to Detroit Lakes and 2 different locations and Detroit Lakes, before finally getting one where we could get the trailer and the the truck, it was quite the experience, but nevertheless, we ended up getting her done and are finished. I just was A little irritated to say the least , with the lack of organization.
WAYNE MI did an after hours drop off, there was no one there for me to work with.
Brian HThe guys who check us in were awesome !!
Steve EExcellent customer service
Elizabeth G