The truck’s interior was dusty and had fingernails in the dashboard, which clearly indicated it hadn’t been thoroughly cleaned. Additionally, the utility dolly I rented was missing, and I wasn’t informed until I checked the cargo area myself. When I asked the associate about it, she simply said the location didn’t have any. I found this frustrating — were they just going to let me discover that on my own once I started moving? That’s not a considerate approach, especially on a moving day when stress levels are already high. On top of that, the driver’s seatbelt didn’t fully latch, which is a serious safety concern. The A/C also didn’t work, blowing only warm air, and the truck’s exhaust was extremely loud — not ideal for driving through a quiet residential neighborhood. Overall, the condition of the vehicle and the lack of communication made for a disappointing experience.
Jacobo T
Doraville Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Doraville, GA 30360
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Maintain your trucks better, the air conditioning did not work and the alignment was horrible, the steering wheel was had to be turned in a way that blocked the view of the gauge cluster.
SAJIB HThey gave me a truck that was damaged then went and charged me for it! If I don’t get my money I’m suing.
JESUS LVery easy!
David TChelsea was amazing! I'm very grateful for all of her support!
MICHAEL S