Did not have any furniture pads as requested. Had to make do without them and using old towels and blankets, but was an inconvenience, and I had one piece furniture that I should have protected better. Was not able to get 15 foot truck at preferred location in Frankfort IN - was assigned Indianapolis location the day before - was able to switch to Lebanon location which helped and did add extra miles required to drive farther to get truck. One reason for selecting UHaul was having a Frankfort location and would have liked to known that I could not pick up the truck there when I placed order. Lebanon staff was very friendly and fast in completing rental out. Initial EMAIl receipt did not reflect the updated extra mileage but I called to be sure it was added.
John K
Auto Outfitters Lebanon
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lebanon, IN 46052
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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William MStaff was casual and pleasant.
CHRISTOPHER GNothing comes to mind
Robert HNo issues. Great service.
William M