Great customer service. Very patient and helpful.
DAVID S
A Best Self Storage of Illinois LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Downers Grove, IL 60515
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Literally worst experience ever. What kind of locations are these?
Bridget RThey did not have the truck and really did not care that I was even there.
James KStay far far away from this one I was not insulted. The lady was quite nice who ran in the office. The people that shared the building said she's usually 25 to 35 minutes late and she was 23 minutes late this day. We had a lot to do so this was annoying She or whoever is in charge of maintaining these vehicles has done a terrible job. This thing was splashy. The tire is the transmission was slipping. Brakes were OK. Steering was offI felt like it was overheating and had lots of issues. It really it's not a bad vehicle, but it was not at all. It was filthy. When I notified of this during my rental, she only took seven or eight dollars off my. This place is horrible. Don't ever go here.
MARTIN ZDifficult time picking up the truck, even though it was during the hours of operation (not mobile pick-up). They also didn't provide blankets that were paid for.
Aleksey L