Stay far far away from this one I was not insulted. The lady was quite nice who ran in the office. The people that shared the building said she's usually 25 to 35 minutes late and she was 23 minutes late this day. We had a lot to do so this was annoying She or whoever is in charge of maintaining these vehicles has done a terrible job. This thing was splashy. The tire is the transmission was slipping. Brakes were OK. Steering was offI felt like it was overheating and had lots of issues. It really it's not a bad vehicle, but it was not at all. It was filthy. When I notified of this during my rental, she only took seven or eight dollars off my. This place is horrible. Don't ever go here.
MARTIN Z
A Best Self Storage of Illinois LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Downers Grove, IL 60515
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Customer Reviews
- 3.5 Average Customer Rating
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Difficult time picking up the truck, even though it was during the hours of operation (not mobile pick-up). They also didn't provide blankets that were paid for.
Aleksey LLow tire pressure, occasional engine shaking and vibration, and the check engine light was illuminated. I was not fully comfortable using this vehicle. This was a disappointing experience. Roadside assistance messages only said the check engine light shouldn’t be an issue, and for me to add air to the tire.
Jason MPickup was confusing. The truck was full of dirt and smelled like a barn.
Jennifer BPositives - trucks available, once I figured out where the keys were kept it was easy to get the key Negatives - key box was left unlocked from previous user, key box was very difficult to open to return the key, truck was dirty - previous user left trash in the cab
David B